Delivery

Delivery times will vary.

In Stock Items

We aim to ship all IN STOCK items out within 3 working days of your order being placed, as an example if you placed an order on Friday night this would be shipped no later than Wednesday the following week. 

On Demand / Personal Shopper Service

On Demand / Personal Shopper Service items are ordered for you and will be on a lead time delivery, this will likely be 3-4 weeks before the item arrives with us in the UK. Once we have the item in our possession and it has been inspected this will be shipped to you within 3 working days but these would ship as a matter of priority. 

Delays

Delays are unavoidable, if you we do not get the item to you within a 5 week time frame you will be entitled to a full refund. Any delays experienced that we are aware of will be communicated to you as soon as we are made aware of any such delays. 

Correct Address

Please make sure when you checkout that the address is 100% correct, changes to the address may not be possible once your order has been placed. We would do our best to update as addresses if possible - you will need to email us with an URGENT ADDRESS CHANGE in the title of the email along with your order number, name and the new address you wish to have it changed too.